1. Terms and Conditions

Last Updated: 4th February, 2026

1. Introduction

   
   

   Welcome to Moving On Removals. These terms and conditions outline the rules and regulations for the use of our website and our professional removal services. By accessing this website and booking our services, you accept these terms in full.

2. Quotations and Booking
   
   

   • All quotes provided via the website are subject to a final site survey or detailed inventory confirmation.

   • Quotes are valid for 28 days from the date of issue.

   • A booking is confirmed only once any required deposit is paid and written confirmation is issued by our team.

   
   

3. Cancellations & Variations
   
   Cancellations made within 7 days of the scheduled move date may be subject to a fee to cover administrative and logistical costs. We reserve the right to amend quotes if the scope of work changes (e.g., additional items, difficult access, or delays beyond our control).

4. Liability and Insurance
   
   Moving On Removals maintains comprehensive Goods in Transit and Public Liability insurance. Our liability is limited to the terms of our active insurance policy. Clients are advised to declare high-value items prior to the move.

2. Privacy Policy

Last Updated: 4th February, 2026

1. Data Collection

   Moving On Removals ("we," "our," or "us") collects personal data (Name, Email, Phone, and Addresses) via our lead generation forms to provide accurate quotes.
   
   

2. Behavioral Tracking (Microsoft Clarity & Google)
   
   We improve our website experience by using Microsoft Clarity and Google Analytics. These tools capture how you interact with our website through behavioral metrics, heatmaps, and session replays. This data is used for site optimisation and fraud/security purposes. By using our site, you agree that we and Microsoft can collect and use this data.
   
   

3. Data Sharing & Retention
   
   We do not sell your data. We share information with third-party providers (Google and Microsoft) only to analyze website performance. Data is retained only as long as necessary to fulfill service requests or legal obligations.

3. Cookie Policy

Last Updated: 4th February, 2026

1. What Are Cookies?

   Cookies are small text files stored on your device to enhance your experience. This website is built on the Framer platform and uses its native consent management system to give you control over your data.
   
   

2. How We Use Cookies
   
   

   • Essential Cookies: Required for the website to function, including our lead generation and quote forms.

   • Performance & Analytics (Google Analytics): These track and report website traffic anonymously to help us improve site efficiency. Google Analytics Opt-Out.

   • Behavioral Analysis (Microsoft Clarity): We use these to see how users interact with our pages via heatmaps and session recordings. Microsoft Privacy Statement.

   • Advertising (Google Ads): We use cookies to measure the effectiveness of our marketing and display relevant advertisements to you across the web.

   
   
   

3. Managing Your Preferences
   
   As we have transitioned from CookieYes to Framer’s native Consent Manager, you will see a preference banner upon your first visit. You can:

   1. Accept All: Enable all analytics and advertising features.

   2. Decline/Customise: Block non-essential cookies. You can also manage cookies through your browser settings or visit www.allaboutcookies.org for more information.

   
   

4. Your Rights Under GDPR
   
   As a UK user, you have the right to Access, Rectification, Erasure, and Objection regarding your data. To exercise these rights, please contact us via the details below.

5. Contact Us

For any questions regarding our legal policies, please contact:

Moving On Removals,
40 Kathleaven St,
St Budeaux,
Plymouth,
Devon,
PL5 1PZ

movingonremovals@hotmail.co.uk
01752 296145